Getting Started & Self-Setup

Learn how to set up your Mutero account, configure Virtual Fiscal Devices (VFD), map tax codes, and integrate your accounting software or custom POS.

Quick Setup Overview

Setting up Mutero VFD requires registering your business credentials (TIN & VAT registration), initializing a Virtual Fiscal Device, mapping your tax rates to ZIMRA Tax IDs, and connecting your sales channel.

Configure Business & ZIMRA Credentials

Log in to your Mutero Dashboard and navigate to Business Profile settings. Provide your official TIN (Taxpayer Identification Number), VAT Registration Number, and legal business name as registered with ZIMRA.

Required Business Information:

10-Digit ZIMRA TIN (Taxpayer Identification Number)
VAT Registration Number (if registered for Value Added Tax)
Registered Physical Business Address in Zimbabwe

Virtual Fiscal Device (VFD) Registration

Navigate to VFD Devices in the sidebar. Click Register Device to generate your unique virtual fiscal device instance.

Mutero automatically handles ZIMRA FDMS public key exchange, certificate enrollment, and digital signature generation for your device.

Tax Code & HS Code Mapping

Map your accounting software tax rates (e.g., 15% VAT, 0% Zero-Rated, Exempt) to ZIMRA FDMS Tax IDs.

Tax ID 1: Standard (15%)Standard sales tax rate applied to most taxable goods & services.

Tax ID 2: Zero-Rated (0%)Exports and essential foodstuffs. Requires valid 8-digit HS Code.

Tax ID 3: ExemptFinancial, educational, and medical services exempt from VAT.

Need to look up Harmonized System (HS) Codes? Open HS Codes Directory ↗

Connect Your Sales System

Choose your integration method from the Integrations Hub:

Zoho Books API v3

Direct OAuth 2.0 connection. Auto-fiscalizes sales invoices and posts ZIMRA receipt verification links back to Zoho.

Xero Accounting

OAuth connect in the Mutero web dashboard. Fiscalizes ACCREC invoices (XR-) and allocated credit notes (XR-CN-).

Excel & Mutero Desktop

Spreadsheet template / add-in with offline queue and XL- stubs via Mutero Desktop.

QuickBooks Desktop

QB Web Connector on Mutero Desktop — QB- invoices and credit memos with fail-closed tax mapping.

Odoo & Mutero Desktop

JSON-RPC poller for posted invoices / refunds with OD- stubs and chatter writeback.

Sage Pastel Partner

Local ODBC poller on HistoryHeader / HistoryLines with SP- stubs and FRN writeback.

Custom POS & Direct REST API

Generate Bearer API keys to fiscalize receipts directly from custom POS terminals or e-commerce backends.

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